Buy CBD Oil online @ CBD Natural – Terms & Conditions

Please note, these terms and conditions outline the use of this site and its purpose. By using our website, you are agreeing that you have read and acknowledged all terms before proceeding to use

CBD Natural is a EU registered business ( registration number ESB04750824 )
Calle Baza 2A-2A
Huercal Overa

We may amend these terms at any time, and you are advised to check this page regularly and keep up to date with the terms listed.

Your access to our website

When placing an order, or creating an account, you will be asked to provide certain details to complete your purchase or account registration. We insist that the information that you provide is accurate, we can not be held resposnisble for information that has been entered incorrectly.

If CBD Natural believes that information may be false, we reserve the right to close your account and refuse our services.

The information on our site ( is for the sole use of CBD Natural

No endorsement implied

As a retailer CBD Natural ( does not endorse or substantiate any claims or medicinal references listed throughout the website. This includes any link to another web site, or any reference to any product or service by trade name, trademark, manufacturer, or otherwise, does not constitute or imply an endorsement or recommendation by CBD Natural.

Product descriptions and related information is taken directly from the manufacturer for each product. Any product information or details listed are solely derived from our suppliers and are not claims made by CBD Natural.


Please read the Terms carefully before using this website. By using this website or placing an order through it, you agree to be bound by these terms, so if you do not agree with all the terms, you should not use this website.

These conditions may be modified. It is your responsibility to read them periodically, as the conditions in force at the time of use of the website or conclusion of the contract (as defined below) will be applicable.

The Agreement (as defined below) may be formalized at any time in any of the languages in which the terms are available on this website.

Use of our website

By making use of this website and / or placing orders through it, you agree to:

  1. Make use of this web page only for legally valid queries or requests.
  2. Do not make any false or fraudulent orders. If it can reasonably be considered that such a request has been made, we will be authorized to cancel it and inform the relevant authorities.

Service Availability

All products sold on this website are only available for shipment to customers within Europe unless otherwise stated.

Availability of Products

All product orders are subject to availability. In this regard, if there are difficulties in the supply of products or if there are no items remaining in stock, we reserve the right to provide you with information about substitute products of the same or higher quality that you can order. If you do not wish to place an order for these substitute products, we will reimburse you for any amounts you may have paid.

We reserve the right to withdraw any product from this website at any time and to remove or modify any material or content thereof. Although we will do our best to always process all orders, there may be exceptional circumstances that require us to refuse the processing of an order after sending the order confirmation, so we reserve the right to do so at any time, to our sole discretion.

We will not be liable to you or any third party for removing any product from this website, regardless of whether that product has been sold or not, remove or modify any material or content of the website, or by denying us to process an order once we have sent the order confirmation.

We offer tracked delivery options to all locations within Europe.

Orders are processed within 1 – 3 working days and we expect 4 – 10 days delivery depending on your countries postal service. Some items however can take longer. If your order has not arrived within 28 working days please contact us and we will look into it for you.

Please note that although some countries postal services do not currently support international tracking updates. This will not effect the delivery or your order. In the unlikely event that your order does not arrive within the timescale given above please contact us as we will be able to open an investigation with the postal service which will determine the exact location and delivery status of your shipment.

If your products have bee shipped via courier we expect 2-4 working days for delivery to most locations throughout Europe. A tracking number will be provided with your shipment confirmation email. Please provide your telephone number with your order.

Price and payment

The price of each product will be that stipulated in each moment in our web page, except in case of manifest error. Although we try to make sure that all prices listed on the page are correct, errors may occur. If we discover an error in the price of any of the products that you have ordered, we will inform you as soon as possible and we will give you the option to reconfirm your order at the correct price or cancel it. If we fail to contact you, the order will be considered canceled and will be fully refunded the amounts that have been paid.

We will not be obligated to supply you with any product at the wrong lower price if the error in the price is obvious and unequivocal and could have been reasonably recognized by you as an incorrect price.

Prices on this website include IVA / VAT unless otherwise stated on the product page, but exclude shipping costs, which will be added to the total amount due to selecting a shipping method.

Prices may change at any time, but (except as stated above) any changes will not affect orders with respect to which we have already sent you a Shipment Confirmation.

Change policy / Returns legal right to withdraw from purchase

In accordance with the applicable regulations, if you are contracting as a consumer, you may withdraw from the Contract (except when the subject matter of the Agreement is any of the products for which the right of withdrawal is excluded in the following COMMON PROVISIONS Clause) in any Within 14 business days from the date of delivery of your order.

In this case, you will be reimbursed the price paid for such products. You will be responsible for the direct costs of returning the product.

You will be able to prove the exercise of the right of withdrawal in any form admitted in law, considering in any case validly exercised said right by sending the withdrawal document that we provide or by returning the products. This provision does not affect other rights recognized to the consumer by the current legislation.

Product returns & refunds

If you wish to cancel your order, please contact us immediately. If the order has not been processed, we can cancel the order and issue an immediate refund to your card.

If, upon receipt of your order, you decide you wish to return the item or items, please contact us and we will arrange a refund or partial refund ( in case of returning an item or items from your order )

In case of return, you will be refunded the price paid for the returned products. You will be responsible for the direct costs of returning the product.

You have the right to return an item to us withinn 14 days of receipt. Products must be returned to us sealed / un-opened and fully in-tact of original packaging and manufacturers instructions if included.

Common provisions

Your right to withdraw from the contract will apply exclusively to those products that are returned under the same conditions in which you received them. Please return the item unopened and in its original packaging. It should also include all instructions, documents and packaging of the products. No refund will be made if the product has been used or if it has suffered any damage, so be careful with the products while in your possession.

Contact us to arrange a return or change and we will indicate the procedure to follow.

Please note that if you decide to return the items to us the customer will be responsible for any shipment costs.

After examining the article we will inform you if you are entitled to the refund of the amounts paid. The return will always be made to the original source of payment. Please note that refunds to credit and debit cards may take up to 30 days to appear on your statement. .

If you have any questions, you can contact us through our contact details that appear at the top of this page.

Liability and exoneration of liability

Except as expressly provided otherwise in these terms, our liability in relation to any product purchased on our website will be strictly limited to the purchase price of said product.

Notwithstanding the foregoing, our liability is not excluded or limited in the following cases:

  1. In case of death or personal injury caused by our negligence;
  2. In case of fraud or fraudulent falsehood;
  3. In any matter in which it is illegal or unlawful for us to exclude, limit or attempt to exclude or limit our liability.

Notwithstanding the provisions of the preceding paragraph and to the extent legally permitted, and unless otherwise provided in these Conditions, we will not accept any liability for the following losses, regardless of their origin:

  1. Loss of income or sales;
  2. Loss of business;
  3. Loss of profits or loss of contracts;
  4. Loss of anticipated savings;
  5. Loss of data;
  6. Loss of management time or office hours.

Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and security of the information transmitted or obtained through this website unless it is established expressly the opposite in it.

All descriptions of products, information and materials on this website are provided as a true body and without any express or implied warranties about them.

To the extent permitted by law, we exclude all warranties, except those that can not be legitimately excluded from consumers and users.

The provisions of this clause shall not affect your legal rights as a consumer and user, or your right to withdraw from the Agreement.

Intellectual property

You acknowledge and agree that all copyright, trademark and other intellectual property rights in the materials or contents that are contributed as part of the website correspond at all times to us or to those who granted us license to use. You may use such material only in the manner expressly authorized by us or licensed to us. This will not prevent you from using this website to the extent necessary to copy the information about your order or contact information.

Virus, piracy and other computer attacks

You should not make improper use of this website by intentionally introducing it to viruses, trojans, worms, logic bombs or any other technologically harmful or harmful program or material. You will not attempt to have unauthorized access to this web page, to the server where said page is hosted or to any server, computer or database related to our website. You agree not to attack this web site through a denial-of-service attack or a distributed denial-of-service attack.

Failure to comply with this clause could lead to the commission of infractions typified by the applicable regulations. We will report any breach of these regulations to the competent authorities and cooperate with them to discover the identity of the attacker. Also, in case of breach of this clause, you will immediately cease to be authorized to use this web page.

We will not be liable for any damage or loss resulting from a denial of service attack, virus or any other technologically harmful or harmful program or material that may affect your computer, computer equipment, data or materials as a result of using this website or of the download of contents of the same or to which the same one redirects.

Links from our website

In the event that our website contains links to other websites and materials of third parties, such links are provided for information purposes only, without us having any control over the content of said web pages or materials. Therefore, we accept no liability for any damage or loss arising from its use.

Written communications

The applicable regulations require that part of the information or communications that we send you are in writing. By using this web page, you agree that most of these communications with us are electronic. We will contract with you by email or we will provide information by hanging notices on this website. For contractual purposes, you consent to use this electronic means of communication. and acknowledge that any contract, notification, information and other communications that we send you electronically comply with the legal requirements to be in writing. This condition will not affect your rights recognized by law.


The notices you send to us should preferably be sent to the email address specified at the beginning of this document. In accordance with the provisions of the previous WRITTEN COMMUNICATIONS clause and unless otherwise stated, we may send communications either to the e-mail or to the postal address provided by you at the time of placing an order.

It will be understood that notifications have been received and have been correctly made the moment they are posted on our website, 24 hours after an email has been sent, or three days after the date of the posting of any letter. In order to prove that the notification has been made, it will suffice to prove, in the case of a letter, that it had the correct address, was properly sealed and that it was properly delivered by mail or in a mailbox and, in the case of an email , That it was sent to the email address specified by the recipient.

Events out of our control

We will not be liable for any breach or delay in performance of any of the obligations we assume under a Contract, the cause of which is due to events beyond our reasonable control (“Force Majeure”).

The Causes of Force Majeure will include any act, event, lack of exercise, omission or accident that is beyond our reasonable control and, among others, the following:

  1. Strikes, lockouts or other measures of protest.
  2. Civil commotion, revolt, invasion, terrorist attack or terrorist threat, war (declared or not) or threat or war preparations.
  3. Fire, explosion, storm, flood, earthquake, sinking, epidemic or any other natural disaster.
  4. The impossibility of using trains, ships, airplanes, motor transports or other means of transport, public or private.
  5. Impossibility to use public or private telecommunications systems.
  6. Acts, decrees, legislation, regulations or restrictions of any government or public authority.
  7. Strike, failures or accidents of maritime or fluvial transport, postal or any other type of transport.

It will be understood that our obligations arising from the Contracts will be suspended during the period in which the Cause of Force Majeure continues, and we will have an extension in the term to fulfill those obligations for a period of time equal to the duration of the Force Majeure. We will use all reasonable means to terminate the Cause of Force Majeure or to find a solution that will enable us to fulfill our obligations under the Contract despite the Cause of Force Majeure.

Full agreement

These Terms and any document expressly referred to herein constitute the entire agreement between You and us in relation to the subject matter of the contract and supersede any other agreement, agreement or promise entered into between you and us verbally or through written.

You and we acknowledge that you have consented to the execution of the contract without having relied on any statement or promise made by the other party or that could be inferred from any statement or writing in the negotiations entered into by the two prior to such contract except as expressly mentioned In these conditions.

Neither you nor us will have action against any uncertain statement made by the other party, verbal or written, prior to the date of the contract (unless such a statement was made uncertain fraudulently) and the only action available to the another part will be for breach of contract in accordance with the provisions of these conditions.

Our right to modify these conditions

We have the right to review and modify these terms at any time.

You will be subject to the policies and conditions in force at the time you use this website or make each order, except that by law or decision of government agencies we must make retroactive changes in said policies, conditions or privacy statement, in whose case, the possible changes will also affect the orders that you had previously made.

Governing law and jurisdiction

The use of our website and the contracts for the purchase of products through said website will be governed by Spanish law.

Any controversy that arises or relates to the use of the website or with such contracts will be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.

If you are contracting as a consumer, nothing in this clause will affect the rights that as such is recognized by the current legislation.

Comments and suggestions

Your comments and suggestions will be welcomed. Please send us such comments and suggestions via e-mail to or by post to CBD Natural, Calle Baza, 2A-2A, Huercal Overa, 04600, Spain. You can also contact us by telephone: 0034 950135536 9:30 -2pm  Monday to Friday